Promoting Inclusive Markets and Financial Systems
The MasterCard Foundation works with visionary organizations to provide greater access to education, skills training and financial services for people living in poverty, primarily in Africa. As one of the largest private foundations its work is guided by its mission to advance learning and promote financial inclusion to create an inclusive and equitable world. Based in Toronto, Canada, its independence was established by Mastercard when the Foundation was created in 2006. For more information and to sign up for the Foundation’s newsletter, please visit www.mastercardfdn.org. Follow the Foundation at @MastercardFdn on Twitter.
- Poor quality loan record keeping: far too many variable approaches and an unsuitable technical methodology (old-style passbooks). A new layout for the passbooks is suggested, but, vitally, much more attention is needed to Animateur and Animateur indigène training and supervision to ensure a high and consistent standard. Reduced productivity is an acceptable price to pay
- Low Animateur indigène productivity in terms of new group creation, partly attributable to the lack of kits, but more to a programme decision to relegate most Animateurs indigènes to the role of supervisors rather than trainers. As such (see second bullet) they are not as effective as they should be, even in this subordinate role, because there is too much procedural variation between groups. There is a need to recruit fewer, higher-quality Animateurs indigènes (so at to make sure they are effective and well-supervised) and put them through a structured curriculum and certification process
- Lack of a policy on Animateur indigène fees, chargeable to the groups. This is essential to ensure retention of good-quality Animateurs indigènes
- Too much variation (departure from) standard procedures, to the detriment of transparency and effectiveness
- Insufficient transparency of the money-counting process
- Subsidy policy for the supply of kits, preventing the emergence of market-based solutions, that are essential of Animateurs indigènes are to work independently