Promoting Inclusive Markets and Financial Systems
Partnership Defined Quality Save the Children Manual
This is a health based tool and can be used to look at the quality of services in a clinic. Also the principles that are used in the process of understanding the community’s perception of service delivery can be applied to ES/L/FS services. The QI process could also be useful to help think about improving the quality of service. It also includes elements for community mapping. Partnership Defined Quality is a methodology to improve the quality and accessibility of services with community involvement in defining, implementing, and monitoring the quality improvement process. Partnership Defined Quality (PDQ) links quality assessment and improvement with community mobilization.