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Promoting Inclusive Markets and Financial Systems

Open Positions at SEEP


Job Opportunities

Program Assistant, Member Affairs and Global Communications (MAGC)

Program and Communications Intern

Program Assistant, Member Affairs and Global Communications (MAGC)

Title: Program Assistant, Member Affairs and Global Communications (MAGC)

Reports to: Program Associate and Director, MAGC

Location: Arlington, VA

Status: Full-time employee, exempt

POSITION PURPOSE

The SEEP Network is seeking a highly detail-oriented, organized individual to assist SEEP’s Member Affairs and Global Communications team. The Member Affairs and Global Communications Program Assistant will assist with event planning, membership processes, organizational communications and reporting. As this position requires significant interaction, the ideal candidate will possess strong interpersonal communication skills.

MEASURES OF SUCCESS

The Program Assistant, Member Affairs and Global Communications will be successful if s/he contributes to:

  • Strengthening SEEP’s ability to connect with members and industry stakeholders through refining and maintaining the CRM database
  • Meaningful and timely communications with members to deliver value
  • The impact and reach of SEEP’s outreach via email, the website, and social media channels
  • The accurate and effective tracking of metrics and interpretation of results to enable SEEP to be more responsive and anticipate trends

POSITION RESPONSIBILITIES

Contribute to the implementation and improvement of membership processes, event planning, organizational communications and reporting.

  • Processing membership applications, coordinating member renewals, responding to member inquiries
  • Assist with member relations and engagement analysis
  • Tracking team and organization-level metrics and reporting
  • Assisting with maintenance and updating of SEEP’s membership, event, and contact databases
  • Maintenance of accurate and up-to-date records of communications support provided for events and programs
  • Support the maintenance of SEEP’s web platforms, including the development and posting of new material and quality control processes
  • Support and grow SEEP’s social media presence through regular and targeted postings
  • Correspondence with conference participants, speakers and other stakeholders during months leading up to the Annual Conference
  • Provide event planning and logistics support for the Annual Conference
  • Assisting with other day-to-day administrative duties as needed

REQUIRED QUALIFICATIONS

  • B.A. or B.S. degree in communications, marketing, or equivalent
  • At least two years of work experience in marketing, communications, event planning and member services, preferably for an international non-profit
  • Excellent communication and customer service skills
  • Advanced writing, copywriting and proofreading skills for producing online and printed communication materials
  • Familiarity with web content, database management and related programs and systems
  • Experience with Salesforce, Survey Gizmo, ConstantContact and/or Zoom preferred
  • Ability to manage time well and complete tasks on time
  • Ability to work in a fast-paced environment handling multiple tasks that are time-sensitive
  • Ability to interact effectively with a variety of people at senior and other levels in a multi-cultural environment
  • French and/or Spanish proficiency preferred
  • Available to work full-time with overtime hours during conference season

Salary commensurate with experience.

To apply, please email your cover letter and resume to recruitment@seepnetwork.org by August 21, 2017.

Applications will be reviewed on a rolling basis.
Only applicants that are selected for interviews will be contacted. No phone calls please.


Program and Communications Intern

Title: Program and Communications Intern

Location: Arlington, VA

Status: Temporary, paid, full-time position

POSITION PURPOSE: 
The SEEP Network is seeking a program and communications intern to provide essential support to the Resilient Markets, Learning and Dissemination and Member Affairs and Global Communications (MAGC) team. The intern will provide cross-initiative administrative support for SEEP programs, communications and events. This position provides exposure to SEEP’s global learning and communications initiatives in the areas of resilient markets, financial inclusion, savings groups, women’s economic empowerment, and association services.

POSITION ACCOUNTABILITIES:

  • Support learning and dissemination activities under the Minimum Economic Recovery Standards, Savings Learning Lab, peer learning groups and communities of practice and other learning initiatives
  • Provide support for the Member Affairs and Global Communications team (MAGC) including social media, email marketing, website updates, CRM updates and other communications tasks as assigned
  • Provide administrative support to programs including processing invoices; assisting with travel arrangements; compiling trip reports; processing contracts; reconciling credit card statements and tracking program expenses
  • Assist with drafting program communications such as outreach emails, blogs, newsletters, announcements, invitations and event descriptions 
  • Provide logistical support for meetings, international workshops, conferences, and other events
  • Assist in arranging conference calls and webinars for working groups and learning initiatives
  • Perform and synthesize program related research
  • Contribute to monitoring and evaluation of program activities and communications metrics
  • Assist with drafting donor reports
  • Assist with development of learning products including case studies, standards of practice, research reports and multimedia
  • Handle miscellaneous office tasks as assigned

MEASURES OF SUCCESS:  The Program and Communications Intern will be successful if he/she:

  • Provides consistent, effective administrative support to programs and communications teams
  • Upholds high standards of quality and control in internal administrative processes
  • Provides excellent and professional client and member support as necessary

QUALIFICATIONS:

  • B.A. or B.S. degree in international development, business or office administration.
  • One year of directly relevant administrative work experience, preferably with a mission-driven organization
  • Experience or comfortable working for a small but dynamic non-profit organization with a global reach
  • An interest in inclusive market development is preferred
  • Excellent organizational skills and attention to detail
  • Demonstrated ability to handle multiple tasks
  • Willingness and ability to quickly learn new skills and processes
  • Ability to manage time well and complete tasks on deadline
  • Comfortable using multiple online platforms such as CRM systems, email marketing tools, web authoring tools, online accounting systems, and webinar software
  • Excellent professional communication skills, with an ability to work with a variety of contacts and comfort in working in an international context
  • Advanced proofreading and writing skills for producing program reports and communications materials
  • Ability to work in a fast-paced environment handling multiple tasks that are time sensitive.
  • U.S. Citizenship, lawful permanent residency, or otherwise authorized to work in the U.S.
  • Fluent in English, fluency in second language such as French, Spanish, or Arabic desirable

Pay: $12-$16/hr commensurate with experience.

To apply, please email your cover letter and resume to recruitment@seepnetwork.org by August 21, 2017.

Applications will be reviewed on a rolling basis. 
Only applicants that are selected for interviews will be contacted. No phone calls please.



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