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Integrating SPM into network and member operations: The Case of APSFD-Côte d’Ivoire
This case study presents the experience of the Association Professionnelle des Systèmes Financiers Décentralisés de Côte d’Ivoire (APSFD-Côte d’Ivoire) and its work to integrate social performance management (SPM) into microfinance practice in the Ivory Coast. This project, carried out under the auspices of the MFC Social Performance Start-up Fund, aimed to build awareness and capacity for social performance management (SPM) and transparency among members of APSFD-Côte d’Ivoire.