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How to Improve Your MFI's Efficiency Through Process Mapping Image

Promoting Inclusive Markets and Financial Systems

How to Improve Your MFI's Efficiency Through Process Mapping

How to Improve Your MFI's Efficiency Through Process Mapping

Summary

Introduction to the concept and uses of process mapping, followed by an exclusive interview with practitioners who have done process mapping. Practitioners come from MI-BOSPO (Bosnia) and Pro Mujer (Central and South America).

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