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Healthy Women, Healthy Business: A Comparative Study of Pro Mujer's Integration of Microfinance and Health Services
by Ruth Junkin, John Berry, Maria Elena Perez in 2006
Community of Practice: Financial Services
The study focuses on how one network manages to offer a range of financial and non-financial services on a sustainable basis. In addition to analyzing the costs and benefits of health and microfinance services offered by three Pro Mujer microfinance institutions (MFIs), the study explores how client demand, market conditions and country context affect decisions regarding service provision models. The paper does not seek to prove whether integrated service provision is right or wrong, nor does it assume that offering integrated servicesis easy or appropriate for all microfinance institutions. Rather, it attempts to realistically address the key factors required for an institution to successfully offer integrated services and the constraints it must overcome to achieve sustainability.