Promoting Inclusive Markets and Financial Systems
Donors need to find the most effective means of supporting microfinance associations in their efforts to promote social performance. Based upon the consensus opinion of a broad range of experienced microfinance associations that make up the Social Performance Working Group for Associations, this technical note outlines the best directions for such support and answers four important questions:
• What makes microfinance associations unique in their ability to advance social performance?
• How can microfinance associations expand and improve the practice of social performance management (SPM)?
• What organizational capacities do microfinance associations need to be successful in this effort?
• How can donor organizations most effectively help microfinance associations build their capacities?