Job opening: IT/ Web Coordinator at the SEEP Network

The Information Technology (IT) / Web Coordinator is responsible for software, hardware, and network support, training, and troubleshooting on a wide range of applications. S/he is also responsible for the organization, appearance and functionality of The SEEP Network’s external and internal websites.

IT Support Function

• Install, configure, maintain, and troubleshoot a wide range of software. Perform hardware/ software upgrades, as needed. Analyze and recommend new applications, as required.
• Respond to user requests for support and determine the nature and extent of support required, acting as point of contact for outside support, when required.
• Contact vendors to obtain specifications, pricing, and other purchase related information needed to guide the organization in its selection of software and hardware.
• Train staff in basic computer skills, as required.
• Act as liaison with service providers that provide SEEP’s Internet connection, firewall and e-mail.
• Maintain contact management system.
• Maintain internal posting and control of documents, forms, and related data.
• Stay informed on new developments and trends in IT and related technologies.
• Other IT duties, as required.

Website Management Function

• Maintain and update internal and external websites to ensure functionality, consistency, accuracy and timeliness of information, taking responsibility for all scripting and programming.
• Act as liaison with organizations that maintain and host SEEP websites.
• Research new web technology and trends.
• Other website management duties, as required.

Qualifications:

• Bachelor’s degree and two years of relevant experience, or relevant combination of education and experience.
• Demonstrated technical expertise and experience working on and supporting business websites.
• Excellent verbal and written communication skills.
• Desire to maintain cooperative working relationships with colleagues and service providers.
• Ability to communicate technical information to non-technical users.
• Ability to multi-task, set priorities and meet deadlines.
• Ability to receive direction and proactively resolve challenges and issues.
• Excellent attention to detail.
• Knowledge of installation, configuration, and troubleshooting processes for software, hardware, networking and all popular web browsers.
• Knowledge of website internationalization issues and experience developing websites in multiple languages a plus.
• Advanced knowledge of MS Office.
• U.S. citizenship, lawful permanent residency, or otherwise authorized to work in the U.S.

Compensation: The SEEP Network offers a competitive compensation package commensurate with the experience of the candidate.
Diversity Statement: Diversity focuses on the changing demographics of the workforce and creates an environment where differences are valued in the pursuit of a common goal. In this regard, SEEP encourages applications from groups historically under-represented in the field of international affairs/development in the U.S. SEEP is an equal opportunity employer.
Application Process: To apply, send a cover letter and resume to seep@seepnetwork.org. Please type “Re: IT/Web Coordinator” in the subject line of your e-mail.
The deadline for applications is May 31, 2008.
Only applicants who are selected for interview will be contacted. No phone calls, please.