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Pitfalls and Unintended Outcomes: Advice on Designing and Implementing Staff Incentive Systems

Date: 11 Dec 2007
Author: Gonzales, J., et al
 
Document Type: Technical Note
Language: English
Regions: Europe & the Newly Independent States, Latin America & The Caribbean
 
Topics: PLP in Efficiency, PLP
Description: This paper is structured as a technical interview with practitioners from MFIs which have implemented process mapping in their respective organizations and investigates the process followed as well as experiences encountered during the implementation of process mapping.
Link: /files/5828_file_Pitfalls_andunintended_outcomesdesignimplement.pdf (140 KB)
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