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How to Improve your MFI’s Efficiency by Process Mapping

Date: 20 Nov 2007
Author: Jennifer E. Hansel
 
 
Topic: PLP in Efficiency
Description: Introduction to the concept and uses of process mapping, followed by an exclusive interview with practitioners who have done process mapping. Practitioners come from MI-BOSPO (Bosnia) and Pro Mujer (Central and South America).
Link: /files/5724_file_ProcessMapping.pdf (1.01 MB)
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