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Codes of Conduct and the Role of Microfinance Associations in Client Protection - Association Image

Promoting Inclusive Markets and Financial Systems

Codes of Conduct and the Role of Microfinance Associations in Client Protection

Codes of Conduct and the Role of Microfinance Associations in Client Protection

Summary

This Technical Note explores the variety of reasons why and how microfinance associations may choose to adopt and promote self-regulation through a code of ethics or code of conduct. In this Note, three case examples are presented that illustrate three diff erent approaches to this task:

1. Adopting self-regulation as a response to crisis, the case of the MFIN Code of Conduct in India;
2. Proactively managing political risk through a voluntary Code of Conduct, the case of PMN in Pakistan; and
3. Industry building through a Code of Ethics, the case of ProDesarrollo in Mexico.

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