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Code of Conduct for Microfinance Institutions in India Image

Promoting Inclusive Markets and Financial Systems

Code of Conduct for Microfinance Institutions in India

Code of Conduct for Microfinance Institutions in India

Summary

Microfinance Institutions (MFIs), irrespective of legal forms, seek to create social benefits and promote financial inclusion by providing financial services to clients of financially un-served and underserved households. Over time, the Microfinance
Sector has become an integral part of the financial infrastructure for the vulnerable sections of society in India. Hence, it is important to define core values and fair practices for the microfinance sector so as to ensure that microfinance services through MFIs are provided in a manner that benefits clients, and is ethical and dignified. The Code of Conduct lays down additional requirements to enhance and improve sector practices.

This document includes:
Part I: The Core Values of Microfinance
Part II: Code of Conduct for Microfinance Institutions (The Code)
Part III: Client Protection Guidelines for MFIs
Part IV: Institutional Conduct Guidelines

 



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