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Promoting Inclusive Markets and Financial Systems

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The Value of Time Travel: MERS through the ages

by on Feb 22, 2017  |  posted in Populations, Post-Disaster, Vulnerable Populations  |  1 Comment

In 2002, for the first time in my life, I stepped into an office in Kissidougou, Guinea as a team leader – the new Livelihoods Program Coordinator. I walked into a small cement block office in a converted house (I think the room used to be a bedroom) with fading whitewashed paint, a scarred wood desk with broken drawers and 4 Sierra Leonean, Guinean and Liberian staff looking at me, pens poised over notebooks, ready to find out what we were going to do.

You see, they had been running a lending program in 3 refugee camps, and it had been closed for several months due to lack of staff, oversight and a general unease about “lending to refugees”. Now, here was the new boss, and what was she going to do? How was she going to figure out all the challenges that were swirling around the lending, vocational and businesses training programs? And as I sat there – I wished with all my heart, that I was a WASH engineer. “How come I don’t have a Sphere Handbook, so I can just get the right number of liters per day and a get my waterpoints working? What am I supposed to do?”

The MERS and Time Travel

This experience will always be my touch-point for the ‘why, what and for whom’ of the Minimum Economic Recovery Standards. The MERS, as they are known, are now in the final stages of their 3rd Edition launch and SEEP has been supporting them since 2007. Since their beginnings, shifting groups of financial service and economic recovery experts and practitioners have been using and updating these standards. In 2010, they became an official Sphere Standards Partner (now a part of the Humanitarian Standards Partnership or HSP) and were instrumental in developing UNHCR’s new Livelihood policies and guidelines.

You will be happy to know that back in 2002, despite my terror and with the support of the best local staff ever assembled, we restarted the program. It eventually became the model of refugee loan programs for years to come (and we got a fancy new camp-based office to boot!).

This year, the MERS have been updated to include cash-based programing, adaptive management, new employment standards, and the recognition of our work within complex market systems. While no set of standards is perfect, or even perfectible, if I could reach back through time to that woman in the cement block office, I would hand her this handbook (we did not really have online versions back then). The value of the joint knowledge of senior professionals, the agreement of the field, and a concise set of standards, actions and guidance around supporting people, marketplaces and market systems in crisis would have been a godsend.

Standing outside the new loan offices in Boreah Camp.

Future of Humanitarian Relief: Flying Robots

Yet, even as the MERS 3rd Edition is published, I am already wondering: what is the next mountain to climb? Who is sitting 15 years in the future, holding the perfect unknown resource for us now? Have we figured out how to scale microinsurance in thin markets? Has the internet economy created huge employment opportunities across the poorest regions of Africa and Asia with wireless power and internet access? Are we using flying, swimming and walking robots to map, assess, and even respond in crisis and conflict?

We are working on apps for humanitarian guidelines and online learning courses. Back in 2002, we could not have imagined running entire humanitarian relief efforts remotely via mobile phones and POS machines – yet the program coordinators now take these modalities in stride. I believe that while we sometimes don’t see it, and there is always a way to be and do better since we have made tremendous strides in our work since the first edition of MERS in 2009.

Our thinking around market systems and livelihoods has advanced and we are an integral part of the response and recovery. We use new modalities and adaptive management practices to be nimbler, get specific, and respond quickly to shifting markets in the shock, recovery, stress, shock cycle. And we are recognizing that the ability of households, communities, and systems to weather the many shocks and stresses they face may be one of the most critical things we can support. As the new the Minimum Economic Recovery Standards are published, I am excited to witness the work and innovation our colleagues across the globe will bring in the next 15 years.


Sarah Ward is a post-conflict and economic development specialist with more than 17 years of experience in program design and management, evaluation and technical support. She is the Lead Technical Facilitator for MERS 3rd Edition Revision. Strong training abilities and technical capacity in key approaches including resilience, cash-based programming, inclusive market system support and financial inclusion. She has 10 years' experience directly implementing large-scale development and relief programs. She was recently the Enterprise Development Technical Advisor for the IRC, and previously Director of Market Development for Mercy Corps’ technical support unit, country program coordinator for IRC’s Guinea program, and the economic technical lead for a multi-sector USAID livelihood initiative in Sierra Leone.


1 Comment

Terry Isert says:
Mar 03, 2017

Sarah, Nicely done! This is a comprehensive and compelling story of the applicability of MERS across all our disciplines. Thanks for the post.

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