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Promoting Inclusive Markets and Financial Systems

The SEEP Network Blog


Testing SEEP’s Client Protection Market Diagnostic Tool in Rwanda >

The first version of the Client Protection Market Diagnostic Tool has been produced by the SEEP Network under the Responsible Finance through Local Leadership (RFLL) program, funded by the MasterCard Foundation. The CP Diagnostic Tool is based …

Les lignes directrices de la performance sociale pour les associations villageoises d’épargne et de crédit (« AVEC »): Établissement de normes pour la programmation de qualité et pour la protection du membre >

Pour consulter et télécharger la présentation, cliquez ici Les avantages sociaux et économiques des associations villageoises d'épargne et de crédit (« AVEC ») pour leurs membres sont bien documentés. Un nombre croissant d'acteurs du développement de …

New Sector, Familiar Challenges: Microfinance in Iraq >

Already facing challenges such as a restrictive legal and regulatory environment and limited products and services offered by Iraqi microfinance institutions (MFIs), Iraq’s microfinance industry is now dealing with intensified conflict and instability. In addition, …

Responsible Finance Partners Visit India: Lessons in Client Protection and Transparency >

Lire l'article en français Braving New Delhi’s May heat, representatives from six microfinance associations (MFAs) from sub-Saharan Africa visited the Indian microfinance association Sa-Dhan from May 26-28, 2014. SEEP organized the visit as part of the …

Resolving Client Complaints in Uganda: AMFIU in Action >

Post by Dominique Brouwers, SEEP Consultant with contributions from David Baguma, Executive Director AMFIU and from the AMFIU Team. Lire l'article en français AMFIU, the Microfinance Association in Uganda, strongly promotes the importance of consumer protection and …

Expanding the Landscape of Client Protection – ‘Smart’ Technical Assistance >

by on Sep 19, 2013  |  posted in Client Protection  |  1 Comment

Through the 90+ Smart Assessments conducted by the Smart Campaign and its partners over the years, we have ‘diagnosed’ many gaps in client protection practices. These gaps are diverse given that the 7 Client Protection …

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